GENERAL POLICIES

TAMARAC PERSONAL HEALTH ANALYSIS (PHA)
The PHA, a fee-based requirement for joining, is the first step in bringing Two Worlds One to the Citizens of Tamarac. Each Citizen will receive a one-on-one assessment with a Tamarac Fitness Guide. All Fitness Guides have a Bachelor Degree in Exercise Science and are certified by nationally recognized personal training boards. During your PHA, your Guide will assist you in completing a health risk assessment; flexibility and strength tests, body composition and endurance. After completing the assessment, you and your Guide will review results together and collaborate on a personalized exercise prescription. Your Guide will provide a tour of Tamarac, including introduction to staff and programming which will support you in your journey for health improvement. The last step in the PHA is orientation to the new, state-of-the-art equipment within Tamarac, an orientation which includes a hands-on demonstration of how FitLinxx can enhance your Tamarac experience. FitLinxx is a computerized program that tracks individual exercise prescriptions and goal achievements. The PHA is required to better serve Citizens by getting to the very heart of their wellness endeavors, A personal contact, the Fitness Guide, will answer any questions that may arise on a Citizen’s journey toward well-being. Contact the Tamarac Citizen Specialist at 924.1780.

WELCOME CENTER CHECK-IN
All Citizens and guests must check in at the Welcome Center prior to using the facility. For questions regarding Tamarac, please contact 924.1788

CITIZEN REFERAL PROGRAM
The Citizen referral program encourages current Citizens to refer friends and family into Tamarac.  Current Tamarac Citizens who refer a new Citizen to Tamarac are eligible to earn a free month of Citizenship. See a Wellness Promotions Representative for further details.

SCHOLARSHIP PROGRAM
To ensure that everyone has the opportunity to improve their health and well-being, Tamarac and The Fremont Area Community Foundation have collaborated to provide full or partial financial assistance to those who could otherwise not afford Citizenship and whose medical need supports participation in Citizenship. Open enrollment is from March 1st through March 31st and from September 1st through September 31st.  During open enrollment, an application may be picked up from the Tamarac Welcome Center. Upon completing the application by deadline, the applicant will be notified within six (6) weeks as to his or her qualification status.  Citizenship begins once the enrollment process - including a personal health analysis - is complete.  Upon acceptance, Tamarac Citizens receiving scholarship are required to use the facility a minimum of four (4) times a month.

GUEST POLICY
Tamarac invites our Citizens to share the facility with family, friends and co-workers. Guests may visit up to six (6) times per calendar year. All guests must register at the Welcome Center and complete a “Guest Waiver Form” prior to using the facility. Guest Fees: $10 per visit.

Tamarac reserves the right to request identification, such as valid driver’s license from any guest. All guests must fill out a Physical Activity Readiness Questionnaire (PAR-Q) release form and be accompanied by a Tamarac Citizen at all times. Guests are subject to strict rules of proper behavior. Tamarac reserves the right to refuse admission to any guest, for any reason.

REGISTERING FOR CLASSES
To register for classes, call 924.1787.

CLASS CANCELLATION POLICY
Tamarac has the right to cancel any class or appointment due to inclement weather, low attendance or instructor emergency. We will strive to communicate cancellations as efficiently as possible.

FINANCIAL ASSISTANCE
Tamarac offers scholarships to individuals who need monetary support to join. Call 924.1790 for information.

CORPORATE WELLNESS
Interested in making your workplace a healthier environment for your employees? We can help. Our Corporate Health and Wellness Coordinator will meet with you individually to discuss the needs of your business. Please contact Shannon Shatney, RN, MSNat 924.1464 for more information.

Lockers
Tamarac provides many amenities for the convenience of our Citizens and guests: complimentary use of towels for showers and exercise; vanity counters, hair dryers, ironing boards and scales. Please keep the following policies in mind when using the locker rooms:

For the convenience of Citizens, Tamarac provides a choice of a half locker at no charge, or a full-length locker for a monthly fee. Citizens using the half lockers must remove their locks at the end of the day. Locks left on half lockers at the end of the day will be removed and the contents will be placed in the lost and found. Tamarac is not responsible for items lost or stolen in the locker rooms. Family locker rooms are designated for Citizens with children under age 14 and special needs Citizens.

STEAM ROOM, SAUNAS, WHIRLPOOLS AND USE OF WET AREAS
Citizens and guests may enjoy a relaxing time in our steam room, sauna or whirlpool. Please respect the following safety and courtesy guidelines when enjoying these facilities.

Citizens are required to shower before entering the pool and whirlpool. Citizens who have used the steam rooms or sauna should shower again before entering the whirlpool. 

• Shaving is not permitted in the whirlpool, steam room or sauna.
• Elderly persons, pregnant women and persons with health conditions should consult with a physician prior to use of the steam room, sauna or whirlpool. Children under the age of 13 are not permitted in the whirlpool, steam room or sauna at any time.
• Appropriate swim attire is required in the sauna, steam room, whirlpool and pool.
• Towels are to be kept in the men’s and women’s locker rooms for use by Citizens. “Sweat” towels will be available throughout the fitness area for Citizens’ use. These will be smaller towels for use strictly in the fitness area. Citizens should place used towels in the bins in the locker rooms. All towels, shower and “sweat”, are NOT to be used to clean equipment. Sweat towels may be used to wipe down the seating and handle areas of equipment, but are not to be used to clean chains, greased movable parts, or any other part of the equipment.

FAMILY SWIM GUIDELINES
Citizens and the children of Citizens through age 12 may swim free of charge during designated Family Swim times. Non-Citizens (age 13 and older) and other youth, may purchase a Guest Pass for just $10. Limit (2) two children per adult. Children must be supervised by a parent at all times. Family swim will only be available during designated Family Swim times and when a lifeguard is on duty. The lifeguard reserves the right to limit the number of people in the pool. Family and Adult Swim times are susceptible to schedule changes during school breaks, holidays, snow days, etc. Refer to the most recent Aquatic Schedule available at the Welcome Center or on-line (“Class Schedules”).  For the safety of other swimmers, please abide by Family Swim times and do not enter the pool area prior to the start of the session.  Family locker rooms are provided for families with children of the opposite gender, ages three (3) and older. Please store your items in a locker so other Citizens and their families can use the private rooms while you are enjoying the pool.  Please shower BEFORE entering the pool area.

PROPER ATTIRE
Tamarac strives to create an environment that is upscale and visually pleasing. We ask that our Citizens and guests use their best judgment in their choices of attire for the public areas. Please consider safety and performance when making your choice of athletic gear and footwear for sports participation. Due to special flooring, footwear restrictions are strictly enforced. Non-marking sneakers are required on all hardwood flooring and track. Dark or black-soled shoes or shoes with marking soles are prohibited in these areas. Closed-toed shoes must be worn in all areas, except for the locker rooms and the pool area. During group or individual exercise, Citizens may wear exercise pants, long tights, capri tights, fitness shorts or athletic shorts. Shorts must have at least a two-inch inseam. Thongs are not permitted and Citizens may not show the midrif while using the facility. Male Citizens must wear a shirt at all times. Material that is frayed, torn or see-through is not permitted. Swimsuits, fitness shorts, and T-shirts are allowed in the pool. Only individuals with proper running or walking shoes will be allowed on the track or in the fitness area. Appropriate apparel will include athletic attire and non-marking shoes.

CHILDREN’S POLICY
Children and locker room use: Children under the age of three (3) may be in any locker room with a parent and must remain under direct supervision of the parent.  Children over the age of three (3) must be in the same gender locker room of the parent and must remain under direct supervision of the parent. Private family locker rooms are available for parents and their children.

Children and Citizenship privileges: Tamarac extends full Citizenship privileges to adults and younger people, aged 15 and older (limitations may apply to certain areas of Tamarac), along with providing programs and activities for younger children who are properly supervised.

1. Children aged 13 and 14 must remain within view of a parent at all times. Children under the age of 13 are not allowed in the cardiovascular or the strength training areas, with or without a parent. Activities that are available for children under the age of 13 include Shape Down, Camps and Clinics, Child Watch, Parent’s Night Out and some Aquatic programming.
2. The Tree House (Child Watch) is provided for children ages six (6) weeks through 13 years. For security reasons, Tamarac may require that parents checking children in and out must have proper identification. Tamarac reserves the right to deny admittance to children when The Tree House is full or the child is ill. Operating hours of The Tree House are posted in the Welcome Center.
3. Parents must be on the premises in order to leave their children in The Tree House, and children may not be left in The Tree House for more than two and a half (2 ½) hours per day (unless otherwise specified).

BILLING AND ACCOUNTS
For your convenience, monthly dues are drafted from your checking account, MasterCard, Discover, or Visa account. If you elect to pay for 12 months in advance, you receive the 13th month free.

PRIVACY
In the interest of protecting the privacy of all of our Citizens, it is the policy of Tamarac not to disclose the home or business phone numbers or addresses of our members. If you have a change of address or phone number please contact the business office at 924.1790.

NO SMOKING POLICY
Tamarac is a non-smoking establishment. Use of tobacco of any type is not permitted on the facility grounds. All GMHS facilities and grounds will be tobacco-free as of January 1, 2008.

LIABILITY OF THE FACILITY
Tamarac (and GMHS) cannot be held responsible for any loss, theft of, or damage to personal property or for any personal injury sustained by any Citizen, Citizen’s family or guest. The Citizen further understands that he or she shall hold harmless Tamarac (and GMHS) from any and all liability for such loss or injury.

WIPING DOWN OF CARDIO EQUIPMENT
Please use the spray bottles and paper towels provided to wipe down the cardio equipment after each use.